Frequently asked questions
Will the pump noise wake a light sleeper?
At under 28 dBA, the pump is quieter than a soft whisper. Most users — and their caregivers sleeping nearby — report they cannot hear it at normal sleeping distance. If noise is a primary concern, we recommend running the pump for 30 minutes during the day first to confirm comfort before the first overnight use.
Can it be used on a regular home bed, not a hospital bed?
Yes. The mattress pad lays on top of any existing mattress and connects to a standard power outlet. No special bed frame or hospital equipment is required.
How quickly does it start working after setup?
The pad fully inflates within approximately 8–12 minutes of connecting the pump. The first pressure cycling begins immediately after full inflation.
Is it safe to use every night, long-term?
Yes. The product is designed for continuous nightly use. The medical-grade PVC materials are durable for long-term care settings. We recommend inspecting the tubing connection monthly for wear.