Frequently asked questions
How stable is it — can it tip backward under weight?
The double X-shaped crossbar reinforcement and widened leg span (over 14 inches longitudinally) are specifically designed to prevent backward tipping under load. The frame is rated and tested to 350 lb / 158.7 kg. If you're concerned about a specific use scenario, feel free to contact our support team before ordering.
Will the shower head holder fit my shower?
The holder fits most standard shower head sizes and clips directly onto the chair frame — no wall drilling required. If you have a non-standard or oversized shower head, check the opening diameter in the spec section below before ordering.
Can I use this in a bathtub as well as a walk-in shower?
Yes. The seated footprint is 41 cm × 36.5 cm — sized to fit inside most standard bathtubs. Remove the backrest to reduce the footprint further in narrower enclosures. We recommend measuring your bathtub floor width before ordering.
Is the ergonomic backrest curve actually noticeable in use?
Yes — the inward curve of the backrest rod creates a wider gap between the rod and the seat, giving more room for the lower back and hips to sit naturally rather than pressing forward. Users who shower for longer periods (post-surgery recovery, for example) typically notice the difference most.